Thank you for choosing Open Matrimony. We strive to provide the best services to assist you in finding your life partner. However, we understand that there may be situations where you may need to request a refund. Please read our refund policy carefully before making any payment.

Donation Refunds:

Open Matrimony accepts donations from members and well-wishers. Kindly note that all donations made to us are non-refundable. We appreciate your support in helping us continue our mission of providing free matrimonial services.

Premium Membership Refunds:

Open Matrimony does not enforce any premium membership plans or payment obligations on our users. Therefore, there are no refunds applicable for premium membership fees since we do not charge any such fees.

Payment Errors:

In the event of an accidental payment or payment error, please contact our support team at support@openmatrimony.org or call us at +91-8849753829 within 48 hours of the transaction. We will review your request and, if deemed appropriate, initiate a refund.

Service Disruptions:

While we strive to provide uninterrupted services, there may be occasional disruptions due to technical issues or maintenance. In such cases, refunds will not be provided as the services will be restored as soon as possible.

Unauthorized Transactions:

If you suspect any unauthorized transactions on your account, please contact our support team immediately. We will investigate the matter and, if found valid, take appropriate action, which may include refunding the disputed amount.

Please note that all refund requests will be handled on a case-by-case basis, and the decision of Open Matrimony regarding refunds will be final.

For any refund-related inquiries or assistance, please reach out to our support team at support@openmatrimony.org or call us at +91-8849753829.

We reserve the right to modify or update this refund policy at any time without prior notice. It is your responsibility to review this policy periodically.

Last updated: 01-07-2023